How Legal Access Works In Indonesia
Our Legal position starts with jurisdiction: access depends on local law, and you should use the service only where local law permits. The account holder is responsible for entering accurate contact details, completing phone verification, and keeping login credentials private. We may ask for a transaction
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reference when a wallet record needs to be matched, including deposits made through DANA, OVO, GoPay or QRIS. Bank transfer and virtual account records can also be checked against the account name and submitted receipt. These checks help us resolve ownership, payment status and account-change requests
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without relying on guesswork. Rules can differ by location, device and account circumstance, so we may restrict a request while we assess the applicable requirement. Read the full terms before opening an account, and contact our account support route if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.